New Project (5)

David Tilson

Client Service Manager

Townsville

0407 854 647

What is special and unique about how Plan Managers work and support participants?

As Plan Managers, we provide independent advice and support to assist participants to make the most out of their plan

What did you find was valuable in your previous roles that now makes you a great Plan Manager?

In my previous roles with Victoria’s emergency services, I worked with vulnerable people in communities. There is a lot of synergy between the roles and supporting people who need assistance navigating the NDIS.

How does the teamwork at Peak Plan Management help you deliver positive outcomes for participants?

Peak Plan Management is a diverse group of people whose common goal is to provide the best possible service to our participants. We all work together to enable positive outcomes for our participants.

What makes your role as a Plan Manager so satisfying?

We are part of a team, working alongside our valued participants, their nominees, NDIS Support Coordinators, Service Providers, NDIS Partners and Planners.

How do you build trust and make participants feel comfortable?

Trust and respect are earned. I build positive relationships with participants through honest and transparent communication.