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Colleen Roberts

Client Service Manager

Mackay & Rockhampton

0487 540 888

What is special and unique about how Plan Managers work and help participants to get the most out of their plans?  

Peak Plan Management assists and guides participants to get the best outcomes from their NDIS plans, eliminating concerns of paying the bills. The beauty of plan management is that participants can engage with registered and non-registered service providers, which allows for more flexibility within the plan.  

What did you find helped in your previous roles that now makes you a great Plan Manager? 

I have extensive experience and knowledge in support coordination which makes it possible to effectively assist my participants.  

How does the teamwork at Peak Plan Management help you deliver positive outcomes for participants? 

At Peak Plan Management we have a collaborative approach. Our friendly team is able to achieve positive outcomes and faster resolutions for our participants.  

What makes your role as a Plan Manager so satisfying? 

Being able to help a participant achieve their dreams and goals is most rewarding for me. This includes navigating the ever-changing NDIS framework.  

Building trust and feeling comfortable are so important to our participants. What do you offer to make sure this is at the centre of how you deal with people?  

I act with integrity and respect which forms the foundation of all relationships.